ALERTS from Australia Post re delivery delays due to weather and other incidents (domestic and international). Click Here
ALERTS from Startrack re delivery delays due to weather and other incidents. Click Here
ALERTS from Sendle re delivery delays due to weather and other incidents. Click Here
Cut off dates for Pre Christmas Deliveries:
STANDARD SHIPPING (Sendle or similar from Melbourne):
December 5th: NOW CLOSED Long haul national deliveries - to WA, Far North Qld. & remote areas
December 14th: NOW CLOSED Short haul national deliveries - to interstate metro and same state regional areas
December 19th:
NOW CLOSED Melbourne metro deliveries
PARCEL POST cut off dates (Australia Post or similar from Melbourne):
December 15th NOW CLOSED (Metro): WA, NT
December 19th
NOW CLOSED (Metro): VIC, NSW, ACT, QLD, SA, TAS
For Parcel Post items being sent outside a metro area, allow additional time.
EXPRESS POST cut off dates (Australia Post or similar from Melbourne):
December 18th NOW CLOSED (Metro): NT
December 20th
NOW CLOSED (Metro: NSW, ACT, VIC, QLD, SA, WA, TAS
For Express Post items being sent outside a metro area, allow additional time.
EXPRESS COURIER cut off dates (Startrack or similar from Melbourne):
December 20th (Metro):
NOW CLOSED VIC, NSW, ACT, QLD, SA, TAS, NT
INTERNATIONAL cut off dates
December 10th 2023 NOW CLOSED
PLEASE NOTE: Orders placed after 9am AEST are deemed as received the following business day. We normally ship late afternoon, shipping time is calculated from the next day (Example: 1-2 days delivery item is shipped Monday afternoon, delivery should be Tuesday or Wednesday - number of days is calculated from the first day after shipping). Delivery information is based on carrier's transit times which are estimated only and not guaranteed and non refundable. We do not ship on weekends. Orders placed during the weekend are deemed to have been received Monday. We strongly suggest taking the express shipping options where possible, they are always more reliable.
Christmas / New Year Holiday Closure 2023/2024
We will close for the Christmas/New Year Holiday period at midday Thursday 21st December 2023 and reopen on Wednesday 10th January 2024 with production commencing that day.
Our last shipping will be on Wednesday 20th December 2023.
Pick ups will be available on Thursday 21st December 2023.
Emails will be monitored occasionally during the break and we'll reply as soon as we can. Please include a phone number in case. Orders placed during the break will be shipped as soon as possible after we reopen - we expect some delays.
Orders required early January 2024 should be placed before we close for the break.
