General Terms

Face Masks and Lifesize Cutouts
The images used in respect of our Face Masks and Lifesize Cutouts are derived from photographs which are either owned by us or are our copyright or the copyright of our licensors which are used under licence, or they are available in the public domain. Neither the celebrity nor anyone acting for or associated with the celebrity have given their permission to produce these items.

All celebrity images are sourced from the public domain, or have been purchased on a commercial level to be duplicated. The celebrity Face Masks and Lifesize Cutouts are not official and are not endorsed or authorised by the relevant celebrity.

Shipping & Delivery
We deliver Australia wide and Internationally (limited countries). We use postal/courier/freight services at our discretion depending on the delivery service chosen, product, destination or any special circumstances.

Generally goods will need to be signed for on delivery. It is the responsibility of the purchaser to ensure that someone is available to take delivery. We will not accept any responsibility if goods are left at the nominated address without being signed for. If you will not be available for receipt and/or signing of the goods please nominate another address for delivery (i.e. your work or a neighbour) if possible.

We are happy to deliver to an address other than that of the purchaser. If for whatever reason the goods are sent back to the freight depot, or to Funprint - LifesizeCutouts, as undeliverable, we reserve the right to charge additional fees for the return delivery and for forwarding a second or subsequent time.

Funprint - LifesizeCutouts cannot be held responsible for any late, lost or unforeseeable event caused by a delivery date not being met. Please take into account our production times which do not include delivery transit time. If we say 2-3 days for production, delivery will take extra time on top of this. There is no guaranteed delivery service, we are bound by the services provided by the delivery companies - they do not make guarantees.

Returns & Replacement
We will not accept returns without prior agreement. Please make contact with us at admin@cutouts.com.au stating your name and reference and the grounds for wanting to return the goods purchased.

Any claims must be made within seven days of the actual delivery date.

Damaged Goods
If your goods are damaged on receipt, you should:
- make a note when signing the drivers records that the goods have been received damaged
- take photos of the packaging before opening, and again after opening take photos of the damaged goods and packaging
- One of the photos should clearly show the delivery label
- make contact with us by email and attach the image files showing the damage along with delivery details

Any claims must be made within seven days of the actual delivery date.

Payment
Funprint - LifesizeCutouts, offers various payment options. At no time during this process do we see, capture or save any of your financial/card information.

We also offer payment facilities via Paypal. You are able to use your credit card, debit account or PayPal account to pay for the transaction at checkout. A Paypal account is not necessary to make payments from your debit or credit card.

We also accept payment via various pay later apps.

Printing/production will commence after payment is made and received. 

Cancellation of Order
We process your order and go to print as soon as possible after receiving your order and payment. If you wish to cancel your order for whatever reason prior to going to print, a cancellation fee may apply to cover admin and any file preparation done on your behalf.

If you wish to cancel after printing has commenced, we will need to recover the admin, file prep and printing costs associated with your order to that stage. The cost will be determined on an individual case basis.

Please Don't
Upload, email or send links to files which contain pornographic, obscene, racist, blasphemous, terrorist, hatred, defamatory or otherwise unlawful material.
We reserve the right not to produce/print. We reserve the right to reject or rescind any order for custom personalised product at our sole discretion and without giving reason.

Based on 8128 reviews
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The picture came out great! Very happy with the end result

Multiple Cutouts / Amazing Service

The ordering process was so easy with help from the team, fast shipping and perfect products means we will absolutely shop here again!

Fantastic photo

Brilliant cut outs. I had purchased 2 face cut outs and both photos were clear and life like.

Absolutely perfect

Fantastic cutout, the birthday girl was extremely happy. The quality is fantastic

Love The Grinch and Max

Great service and prompt delivery of a high quality product. Thank you. Please create a Cindy Lou cutout. That would just be the icing on the cake.

Just the BEST

These guys were able to help locate an image, and send through a link within just a couple of days. The Best Sweet 16th present, delivery fast, tracking info reliable, product quality amaze. Thx, will use again.

Great quality

I was worried that the quality of the image I sent wouldn’t be good enough for the size I wanted but it came out great. Am really happy with it!

Bieber cutout

Great quality. Fast delivery!

AWESOME ADVERTISING

I'm so excited promoting my business

love it

Couldn't ask for any better

Wwe stars

I brought 2 wwe stars for a birthday party and they were incredible. Such a hit. I did have to glue a couple of edges down after transport but that was fine. The birthday person has also kept them as a memory. Great job life sized outputs :)

Fabulous

Fantastic item, great value for money and super quick delivery.

Excellent service

Online order was easy to complete plus the quality and delivery service were excellent. More than delighted with the final result.

King Charles 111

Loved him, I used him in an aged care setting and the residents all loved having their photo taken with him.

Perfect gift!

Magnificent

He is now a permanent fixture to our home

Amazing item

This mask is amazing, I work in aged care and the residents found this the funniest ever costume, thank you so much for making this an amazing day

Sensational

Perfect printing, they removed the background from the photo and it arrived Tuesday lunchtime after ordering priority on a Saturday. Couldn’t be happier.

Great Quality Great Memories

The gift receiver was incredibly astounded and enthralled with the quality of the product. Myself the purchaser, was incredibly astounded with how fast it was delivered. 10/10 gave us a few laughs, will buy more.

Fantastic results for our life size cutouts.

So easy and such great quality!!

The process is so straightforward and easy! I had my order within a few days and the quality was incredible!!!

Shannon Noll cut out

Brought this as a gift for a friend who is an avid Shannon Noll fan and she was over the moon when I gave it to her 💗

Head cut outs

Great quality and fast turnaround time. Highly recommend!

Really helpful by phone prior to ordering and the process seamless and quick. Quality of the mask excellent as was the entire service from start to finish. The masks were a real hit at our event. Thank you .