Custom Character Cardboard Cutout

Overall, I am content with the end result — it arrived well-packaged and approximately a fortnight after I submitted my order. However I have only given three stars (out of five) for the following reasons:

a) I requested to see a proof before printing (the website said that while proofs aren't usually provided, they would oblige upon request) but despite me asking for a proof in the notes on my order, I didn't hear from them, nor receive a proof before receiving the finished product.

b) There are holes in the face of my character — which I understand are to attach the stand at the back, except that I didn't want a stand (my character cutout is to be hung on the wall in a prominent position). So to have holes in the face of the character, and in the corflute at all, is somewhat disappointing. This should be an option during the order process.

c) I can't understand why the cutout is 'cut' along the PRINTED side of the character? While I would prefer to have it uncut at all, I understand that it needs to be folded for transportation, however it would be much neater to have the cut on the reverse side of the corflute, so that if the printed side and/or edges of the cut get bent or damaged (from use or storage), the damage would be much less visible (if at all) on the back of the character, rather than the printed side.

Fantastic product !!

friendly staff and quality products,thanks